Exploravelia Wild

Privacy Policy – Exploravelia Wild

Last Updated: 20 November 2025

Exploravelia Wild (“we”, “our”, “us”) operates wildlife-related services including safari bookings, travel experiences, and online content through our website exploraveliawild.com and associated platforms. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

A. Information You Provide

  • Name, email address, phone number

  • Safari booking details (dates, zones, preferences)

  • Payment-related information (processed via secure third-party gateways — we do not store card details)

  • Messages you send through our forms, WhatsApp, email, or social media

B. Automatically Collected Information

  • IP address, browser type, operating system

  • Pages visited, time spent, and referring URLs

  • Device information

  • Cookies and tracking technologies through Google Analytics, Facebook Pixel, etc.

C. Social Media & Third-Party Integrations

If you interact with us on Instagram, YouTube, or other platforms, we may receive basic profile information and engagement data.

2. How We Use Your Information

We use the collected information to:

  • Process safari bookings and travel inquiries

  • Provide customer support

  • Send confirmations, updates, and essential notifications

  • Improve website performance and user experience

  • Run marketing campaigns, retargeting ads, and analytics

  • Ensure security and prevent fraudulent activity

We do not sell or trade your personal information.

3. Sharing of Information

We may share information with:

  • Safari tour operators, drivers, and hotel partners (only essential details needed for your booking)

  • Payment gateways (Razorpay/PayU/Stripe etc.)

  • Analytics and marketing tools (Google, Meta, etc.)

  • Law enforcement, if required by applicable law

All third-party partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking

We use cookies to:

  • Improve site functionality

  • Analyse user behaviour

  • Deliver relevant advertisements

You can disable cookies in your browser settings, but some features may not work correctly.

5. Data Security

We use industry-standard security measures to protect your data.
However, no online platform is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You may request:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of your personal information

  • Opt-out from marketing communications

Email your request to bookings@exploraveliawild.com.

7. Third-Party Links

Our website may contain links to external platforms.
We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

We do not knowingly collect data from individuals under the age of 13.
If you believe such data has been collected, contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

10. Contact Us

For questions or concerns, reach us at:
📧 bookings@exploraveliawild.com
🌐 exploraveliawild.com

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